Return & Refund Policy

Last updated: [Date]

Thank you for choosing NewDarkNaga for your investment training and consultation needs.

Please read this policy carefully. This is the Return and Refund Policy of NewDarkNaga.

Digital Products & Services (Training Courses, Consultations)

Due to the nature of our services (investment training and consultations), which include access to digital content, proprietary information, and personalized advice, we generally do not offer refunds once a service has been accessed, started, or delivered.

Training Courses:

Once you have been granted access to our online training materials or participated in any live sessions, we cannot offer a refund. We encourage potential students to review course outlines and contact us with any questions before enrolling.

[Optional: Consider adding a conditional refund, e.g., "We may consider refunds on a case-by-case basis within X days of purchase IF you have not accessed more than Y% of the course material. Please contact us to discuss."]

Consultation Services:

Fees for consultation services are non-refundable once the consultation session has taken place. If you need to reschedule a booked consultation, please provide at least [e.g., 24 or 48] hours' notice. Failure to provide adequate notice may result in forfeiture of the consultation fee.

If we need to cancel a scheduled consultation for unforeseen reasons, we will offer you the option to reschedule or receive a full refund for that specific session.

Exceptions

We aim for customer satisfaction. If you believe there are exceptional circumstances regarding your purchase, please contact us within [e.g., 7 or 14] days of your purchase date to discuss the issue. We will review requests on a case-by-case basis, but granting a refund remains at our sole discretion.

Technical issues preventing access to purchased content that are our fault and cannot be reasonably resolved may qualify for a refund or credit.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: [email protected]

By visiting this page on our website: Contact Form

By phone number: +1 250-890-3876

By mail: 4650 Roger Street, Comox, British Columbia V9N 5N1, Canada